Sunday, April 03, 2011

I'm looking for a book that starts with "S"

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No kidding, someone came to the reference desk the other day looking for a book. He didn't remember the title; said it started with S and that it was a new book. My coworker had been looking at the New York Times bestsellers list and had it pulled up on her computer. The patron said it was nonfiction. She went to that section and started reading the titles. She found one that the second word started with an "S". That's it, the patron exclaimed!!! I looked it up in our catalog, we had and it was on the shelf to boot! He went home a satisfied patron!

Friday, January 21, 2011

Reference Desk

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Working the Reference Desk is a unique position in a library. Where our desk sits, you get to see everyone that walks in the library (except those who go in the children's library). If you ever like people-watching, this is the place to be. I sometimes wish I was a quick sketch artist. You see people from all walks of life, all ages, all cultures and levels of education and station in life.

Someone has said, 'decide what you love to do then figure out a way to make money doing it.' This reference position I now have offers me that very situation. I am the one that takes all the genealogy queries that come into the library - something that I love to do. When a query comes in, I'll go to town lots of times finding more than what folks had asked for finding extra news they often did not know. It's a lot of fun providing customer service in this way.